Privacy Policy

At John Players we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, store, or use our services.

1. Information We Collect

We may collect the following types of information: Personal Information: Name, email address, phone number, billing/shipping address. Transaction Information: Purchase history, payment details (processed securely via third-party gateways). Technical Information: IP address, browser type, device details, cookies, and usage data. Marketing Preferences: Subscription choices, feedback, and survey responses.

2. How We Use Your Information

We use the collected information to: Process and fulfill orders. Improve our products, services, and customer experience. Send order updates, promotional offers, and marketing communications. Respond to customer inquiries and provide support. Comply with legal and regulatory obligations.

3. Cookies & Tracking Technologies

John Players uses cookies and similar technologies to: Enhance website functionality. Analyze user behavior and preferences. Deliver personalized content and advertisements. You may disable cookies through your browser settings; however, some features may not function properly.

4. Information Sharing & Disclosure

We do not sell your personal data. We may share information with: Trusted service providers (payment gateways, logistics partners, IT services). Legal authorities when required by law. Business partners for marketing campaigns (only with consent).

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, misuse, or loss.

6. Your Rights

You have the right to: Access, update, or correct your personal information. Opt out of marketing communications. Request deletion of your data (subject to legal obligations).

7. Third-Party Links

Our website may contain links to third-party websites. John Players is not responsible for the privacy practices or content of such websites.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

For any privacy-related queries, contact us at:Email: customerservice@ril.comPhone: 1800 891 0001 / 1800 102 7382Address: RELIANCE RETAIL LIMITED5-TTC Industrial Area, RelianceCorporate Park, Thane Belapur Road,Ghansoli, Thane, Maharashtra - 400701